Here are some common questions
How long until I get my designs?
3 days. Other places make you pay more to “rush” you order, but at Oblind, we’ll always deliver your initial concepts in just three business days.
In what file formats will I get my designs?
We want you to be able to actually use your designs, so we’ll give you your design files in everything you need, including…
- Raw Vector (EPS)
If you need it in another format not listed above, we’re glad to help. Just ask.
How do revisions work?
We’ll start off by giving you 3 design concepts. Keep in mind that the design process is highly iterative and collaborative, so we send you the initial designs, we’ll ask for your feedback as soon as possible to make the designs even better.
We placed limitations on revision numbers to 3 revisions only. This is because of our experiences and feedback with our former clients, it empowers both parties to effectively focus on completing this project more quickly, effectively and reduce project suspension for too long.
Usually, our clients ask us to tweak colors, fonts and layout. Sometimes, they even ask us to combine the top half of one concept with the bottom half of another.
Whatever the revision, big or small, we’ll continue to revise your design until it’s absolutely perfect.
Who owns the copyright for my final designs?
You do. Simple as that.
Where are you located?
We’re based in Malaysia. If you’re around, come visit us at Kota Bharu
Where are your designers located?
Most of our graphic designers come from Malaysia but we also collaborate with highly talented graphic designers around the world who face the difficulties and challenges in life where we trying to help them improve their living income.
Do you guys just offshore/outsource the design?
While our designers are technically freelancers, each one is hand-vetted by our Creative Director. Each of our designer applicants goes through a rigorous interview and onboarding process, and only the best applicants (top 5%) are invited to join our community.
You can learn more about our Terms of Service